Kalyan Jewellers - Reviews

I’m currently trying to make a payment, but it’s not going through—neither via QR code nor through other available methods. Additionally, I’ve attempted to contact your customer service multiple times, but each time I was placed on hold and the call was disconnected after a while. This has happened three times in a row.

Excellent,. Salesman Mr. Akhil

Excellent customer service and always with more love and valuable service. Special mention to Mr. Majeesh (sales staff @ Nesto Hypermarket, Rashidiya, Ajman) Feel like home when we are at this place. Thanks to all☺️

Wrost Collection in Hubli Show.

The service is excellent!! Special thanks to Chandrika for her patience and help us to choose the best goods....Thank you!

Purchased Gold and diamonds today from Kalyan Karama branch and the service was excellent. Rakesh and Bibin were great in helping us choose the best Jewellery and the service and discounts given were excellent.

Good

"I recently visited Kalyan Jewellers to purchase a piece of jewelry, but I was shocked at the exorbitant making charges. The craftsmanship was decent, but the additional costs made the overall price unreasonable. Other jewellers in the market offer similar designs with much more competitive pricing. It feels like they're taking advantage of their brand name to overcharge customers. Definitely not worth it—shop around before committing to Kalyan!"

We purchased gold in Kalyan Karama center. Mr. Prasana Kumar helped us to find best design also gave us the best possible discount. We are very happy with Prasana Kumar and we highly recommend him.

I would like to share my thoughts on the customer service experience at Kalyan Jewellers, particularly highlighting the difference in hospitality between their branches in India and the Middle East, based on my experience with the Dubai branch. While Kalyan Jewellers promotes the idea of delivering consistent hospitality across all locations, my experience suggests otherwise. In Dubai, the service fell short of expectations. For instance, even basic gestures, such as offering drinking water, were overlooked—something that is more customary in their Indian branches. As a reputed brand, Kalyan Jewellers should ensure a uniform standard of hospitality and customer care across all their outlets. Consistency in service is critical to upholding the corporate identity and meeting the expectations set by their brand promise.

Me and my friends are regular customers at Kalyan. We ask for Bharatesh specifically as we are sure he will help us make good choices. He is patient and also a good salesman.

Visited Kalyan Jewellery yesterday and had an excellent experience with Mr.Praveen. He was incredibly helpful, knowledgeable, and patient, ensuring we found exactly what we were looking for. His service made our visit smooth and enjoyable. Highly recommend .