Durga Bangar Raju Penumatsa
KALYAN Jewellers is a FRAUD
I just wanted to let you all Kalyan customers know how FRAUDLENT Kalyan jewellers is and how they cheat their customers and steal their money.
This will be a little long but I was trying to help others to be aware of this fraudlent jewellers, this is my own experience I faced. Please be patient and go through the entire review.
Recently (on Dusshera 2021) I visited this showroom located at Panjagutta to buy new ornaments (Ring and Bracelet) by exchanging the old ones. I've selected new ones and after that I've given my old ornaments for valuation.
Here the real story began, He took my ornaments and came back with valuation report stating that your ornaments are not pure. I was shocked. The Ring is about 85% pure and the bracelet do not have Halmark and it is not certified. Finally they said we will be deducting 2 grams (1 gram each approx) due to lack of purity and halmark. So I laughed and informed him that at the time of purchase they said it is 100 % pure and you'll get the full amount during exchange.
Then I revealed the truth "I purchased those ornaments from the same store in 2019" I showed them the proof. Then they told me sorry for that and we are not going to deduct anything now.
I asked them deduction is not my concern now i'm concerned about purity, is this gold really not pure or they trying to cheat me and steal my hard earned money. They have no answer how come the gold became pure now.
I hope this will help the new and existing customers of Kalyan jewellers, do not to trust them be vigillent.